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TERMS & CONDITIONS

CUSTOMER CARE

We value our customers and are committed to providing the highest quality of service. If you have any questions or concerns regarding our products or services, please don't hesitate to contact us. We are happy to assist you in any way we can.

Please note that prices are subject to change without notice. We offer other mounts and services upon request, and custom base quotes are also available upon request. Open mouths are available for an additional $300.00 depending on the mount.

A 50% non-refundable deposit is due before work can begin. Once the owner is notified of mount completion, they will have 30 days to make arrangements for payment completion (payment plans are available upon request). Once payment is made in full, the mount can be picked up at Twisted Bones Taxidermy or shipped at the customer's expense.

If arrangements for payment completion are not set in place after 30 days, there will be a storage fee of $50.00 per month applied to the remaining balance. After 6 months of non-payment, the mount then becomes the property of Twisted Bones Taxidermy.

Please note that we reserve the right to refuse animals that are badly damaged. We can replace damaged capes at an additional charge, and animals without proper documentation will not be accepted.

If you have any further questions or concerns, please contact us.

​PRIVACY & SAFETY​

We take your privacy and safety seriously. We will not share your personal information, such as your name or email address, with any third parties without your explicit consent, unless we are required to do so by law.

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We maintain appropriate administrative, technical, and physical safeguards to secure your personal information.

We may use your personal information to contact you about our products, services, or promotions. If you do not wish to receive such communications, you can opt-out at any time.

We may use cookies and similar technologies to collect information about your use of our website. This information may include your IP address, browser type, device type, and other technical information. We use this information to improve our website and provide you with a better user experience.

We may share aggregated, non-personal information with third parties for research or marketing purposes.

If you have any questions or concerns about our privacy and safety policy, please contact us at [insert email address or contact form link].

Please note that we may update this policy from time to time. Any changes will be posted on this page.

PAYMENT METHODS​

​- Credit / Debit Cards
- ACH Transfers

- Offline Payments

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